Guest Services Operations(HT-110-3:2011)
- Prepare and provide skilled training opportunities to PMR / SPM / SPMV leavers in general Hospitality and in particular Guest Services Operations to meet industry demand in accordance to The Department of Skilled Development and The Ministry of Human Resources requirements.
- Guest Services Operations is based on the National Occupational Skill Standards developed by The Department of Skilled Development
- A Level 3 Malaysian Skilled Certificate (SKM) shall be awarded to trainees achieving the required skills. A 12-month period of study at the Suria College of Hospitality.
Conditions of Qualification
17 to 35 years old
Completed Form 5
Able to read, write and perform basic computation
Healthy and free from drug addiction
To applicants for Tiers 2 and 3 should have the required entry level from accredited institutions by JPK-KSM
The intake of students two times a year, in March and September. Advertisement will be published in newspaper, electronic media and road tours.